Security Information

PSIRT – Product Security Incident Response Team

The Softing PSIRT is a central team at Softing tasked with managing the investigation and disclosure of security vulnerabilities. All reports about possible vulnerabilities or other security incidents in connection with Softing products can be forwarded to the Softing PSIRT. The Softing PSIRT coordinates and maintains communication with everyone involved, both internally and externally, so that it can provide an appropriate response to any security problems that are identified.

Why should you report vulnerabilities?

Disclosing vulnerabilities enables us to fix these vulnerabilities and inform customers using the products in question about the fix. This approach can help us to keep making our products more secure and above all support Softing customers in managing security risks.

If you think you have uncovered a security vulnerability in a Softing product, please report it by email to psirt[at]softing[dot]com.

Please include the following information with your report:

• Contact information and availability
• Affected product including model and version number
• Classification of the vulnerability (buffer overflow, XSS, …)
• Detailed description of the vulnerability (with verification if possible)
• Effect of the vulnerability (if know)
• Current level of awareness of the vulnerability (are there plans to disclose it or is there disclosure policy in place?)
• (Company) affiliation of the reporter/finder (if reporter/finder is prepared to provide such information)
• CVSS score (if known)

What will happen to your report?

The Softing PSIRT process is based on the FIRST framework and follows its four steps:
Discovery, Triage, Remediation, Disclosure.